Buckenham Fireplaces & Grills Inc. is a family business owned and operated by Brad & Terra Buckenham. This business is fast becoming the “go to” choice for consumers seeking to install a gas or wood burning fireplace, stove or insert. As well, they have the best selection of quality gas and charcoal grills in the region!
Entering their third year in business this past fall, it is an impressive fact that much of their new business is via referral from their previous satisfied customers.
When you walk in to Buckenham Fireplaces & Grills you definitely know that you are in a true fireplace & grill specialty store.
The showroom boasts not less than 70 gas & wood fireplaces at any given time. The displays are set up to give the customer a true vision of how the fireplace can potentially look in their home. From traditional to contemporary, there is a fireplace for every style, taste and budget. One of the main benefits of dealing with Buckenham Fireplaces & Grills is their capacity to accommodate any and all of their customer’s needs as well as their second to none knowledge of their products. They can take a project from start to finish, including all of the framing and finish construction work if required.
Buckenham Fireplaces & Grills Inc is a Premium dealer for Regency Fireplace Products. Regency is the top Canadian manufacturer of gas and wood burning fireplaces headquartered in Delta, BC. Promoting the quality of a Canadian manufactured product is very important to Brad & Terra and they were rewarded in 2014 with being the top Regency dealer in the province!
Whether you are looking for a gas or wood insert, stove or fireplace, it is pretty difficult not to want to do business with Brad & Terra. They offer no obligation home consultations and are proficient at helping the consumer in the decision process of selecting the appropriate fireplace product for the consumer’s specific requirement or application.
Terra has a dynamic personality to say the least, and takes great pride in the business. She designed the store’s interior herself and is justifiably thrilled with the results. Both Brad & Terra strive to maintain an exceptional level of service, supported by the unquestionable quality in their products. They offer the complete package. This is not just a store, this is a fireplace design centre.
Brad has over 20 years experience in the fireplace & grill industry. His expertise and product knowledge is beyond question and his ability to listen to the customer’s requirements and be able guide them into the appropriate product is unrivalled in the region. Brad states “Customers will often come into the store thinking that they know what they require….when quite often after some dialog and a few questions, they need a completely different unit for their application. We listen to our customers….and by default can determine what their particular situation is….and we can then show them some options best suited for the situation. Selecting the proper fireplace is very important. Our customer’s become our friends….and they trust us…which is very paramount. Our ability to take a fireplace product from A-Z sets us apart…and our customers love dealing with one person…..not ten.”
Buckenham Fireplaces & Grills Inc. also has a huge selection of quality gas grills from manufacturers such as Napoleon, Saber, Crown Verity, and Vermont Castings. They also handle charcoal ceramic grills from Kamado Joe and Primo. Whether you are in the market for a new propane, natural gas or charcoal grill, they have something for everyone. Brad notes that there is such a quality difference between the products they handle versus mass merchants and big box stores. “I do all of my own grill assemblies and deliveries…and I will also remove and recycle your old grill. It is amazing to see a 2-3 year old mass merchant grill that is all rusted out and falling apart. The cheap grill market is well serviced by the mass merchant and big box stores….and we educate our consumers on why our products are better.
We want you cooking on your grill for 10-15 plus years or more! Our best advertising is word of mouth and referrals from our satisfied customers. We are the face of our business and that is why our name is up on the sign” notes Brad, “We always strive to over-exceed our customer’s expectations. You can walk into our store on a Thursday afternoon……select and purchase your new grill…and I will have that new grill up and running on your deck or patio by supper time the same day! You won't find that level of client care anywhere else !
If you require any accessories for your grill, you can be sure to find them as well at Buckenham Fireplaces & Grills Inc. They also sell an abundance of natural lump charcoal and always have stock readily available. With the recent heat wave, Brad & Terra are expecting a continuance of grills sales heading into the fall. They always have an excellent selection of grills in stock available for immediate pickup or setup and delivery right to your back yard or patio. If you are a consumer that wants to do business in a family friendly, non-commission relaxed environment, drop by and see Brad & Terra at Buckenham Fireplaces & Grills.
You won’t be disappointed.
BUCKENHAM FIREPLACES & GRILLS INC.
340 Woodlawn Road West, Unit 2
(In the Hanlon Square Plaza
@ the Hanlon Expressway)
Guelph, Ont.
Tel: 519-767-0817
Online: www.buckenhamfireplaces.com
Facebook: www.facebook.com/buckenhamfireplaces
